Your safety is our priority, in every kitchen and on every course.

At Fresh Tracks Chalet Hosting and Cookery School (“we”, “us”, “our”), the health, safety, and well-being of our employees, students, guests, and visitors are of paramount importance. We are committed to ensuring a safe environment, both on-site during our residential courses and off-site during online courses, by identifying risks, preventing accidents, and complying with all relevant health and safety legislation.

1.Scope

This policy applies to:

· All employees, contractors, and volunteers.

· Students attending residential cookery courses or participating in online learning.

· Guests staying in our premises or participating in activities.

· Visitors and suppliers interacting with our premises or services.

For online courses, it also applies to students participating remotely in cookery tasks at home.

2. Health and Safety Objectives

We aim to:

· Provide and maintain a safe working and learning environment, whether in-person or online.

· Ensure all staff, students, and guests are aware of safety protocols and act responsibly.

· Offer regular training to employees on health and safety practices.

· Promote safe working methods and good food hygiene in all environments.

· Assess and mitigate risks related to cooking and other associated activities, including those carried out at home.

· Prepare for emergencies by having clear procedures for evacuation, first aid, and incident reporting.

3. Responsibilities

Management will:

· Ensure this policy is implemented and that all activities comply with health and safety legislation.

· Conduct risk assessments for both on-site and online learning activities.

· Provide appropriate training, guidance, and resources for safe practice.

· Regularly review and update health and safety procedures.

Employees and Contractors will:

· Follow all health and safety guidelines and report hazards or unsafe practices promptly.

· Use all equipment safely and maintain high standards of food hygiene.

· Ensure risk awareness and promote safe behaviour among students.

Students, Guests, and Visitors will:

· Adhere to all safety instructions provided by staff.

· Report any accidents, injuries, or unsafe conditions immediately.

· For online cookery courses, take responsibility for ensuring a safe cooking environment at home (see below).

· Follow all food hygiene and kitchen safety guidance provided in the course materials.

Under 18s:

· Students under 18 completing online or at-home cooking tasks must have a responsible adult present during all practical activities.

· Parents or guardians are responsible for ensuring that appropriate supervision and safety precautions are followed.

· Students must use kitchen equipment safely, follow guidance on knife handling, heat sources, and hygiene and never attempt tasks that are beyond their skill or comfort level.

4. Safety in the Kitchen

For safety reasons, all students under 18 must be supervised by a responsible adult during any cooking session, whether attending residential courses or completing online courses and following recipes at home to ensure their safety and that proper food hygiene is maintained.

By using our website and/or participating in our online classes, the student expressly agrees to provide adequate adult supervision at all times that a under 18 is cooking.

Fresh Tracks Chalet Hosting and Cookery School accepts no responsibility for any injury, damage or loss arising from the use of our website, online content or participation in online classes, except where such injury or loss results directly from our own negligence.

5. Key Health and Safety Areas

Good Kitchen Practice: All students, whether on the residential course or completing an online cooking course, should adhere to good kitchen practice to ensure personal safety. This includes:

· Following appropriate handwashing procedures.

· Wearing appropriate clothing, including an apron.

· Ensuring long hair is tied back securely.

· Jewellery is removed.

· Closed toed, non-slip shoes should always be worn whilst working in the kitchen.

Risk Assessment: Regular risk assessments will be conducted in all areas of operation, including kitchens and accommodation areas for residential courses.

Fire Safety: Fire safety equipment will be maintained in residential facilities. Students cooking at home should ensure they are familiar with their own fire safety measures.

Food Safety and Hygiene: All staff and students must follow proper food hygiene standards, including safe storage, handling, and cooking of ingredients. If a student is unwell or becomes ill during a residential course, or whilst cooking at home, they must take a break until they are fully recovered.

First Aid: First aid kits are available in all residential training areas. A designated first aider is on-site during residential sessions. Students cooking at home should keep a First Aid Kit nearby.

Equipment Safety: All on-site equipment is inspected regularly. Students working at home must ensure that personal kitchen tools and appliances are in safe working order and used safely and correctly.

6. Emergency Procedures

Emergency contact details are displayed clearly in all premises. Staff are trained to handle emergency situations such as fire, injury, or power failure. Students learning from home should ensure they know how to seek emergency assistance if required.

7. Monitoring and Review

This policy will be reviewed annually or following any significant incident, change in legislation, or operational change. Feedback from staff, students, and guests (both residential and online) will be used to improve safety practices.

8. Non-Compliance

Failure to adhere to this policy may result in disciplinary action for employees or exclusion from activities for students or guests.

9. Contact Information

For health and safety concerns or to report an incident, please contact:
Rebecca Beasley or Stephen Hancock
Email: info@freshtrackschaletschool.com Phone: 07497 368663

Dated: November 2025